NVMBR

Home / Information

Frequently Asked Questions

Where are NVMBR pieces made?

Every piece is designed, patterned, hand-embroidered, and constructed in our New Delhi studio by traditional master artisans and patternmakers.

How do I choose the correct size?

Our outerwear and fieldwear are tailored with a relaxed, contemporary boxy silhouette. We recommend selecting your standard jacket or top size. Detailed garment measurements are provided on every product page and in our Size Guide.

How should I care for hand-embroidered garments?

Due to the delicate nature of hand-done zardozi, kantha, and dori stitching, we recommend professional dry cleaning only. Store on wide contoured hangers inside the provided breathable garment bag away from direct sunlight.

Can I request custom alterations?

Yes. If you have specific sleeve length, chest, or garment length requirements, please contact our studio at studio@nvmbr.xyz immediately after placing your order with your order number and measurements.

What is your exchange policy?

We provide size exchanges within 7 days of delivery. See our Returns & Exchanges policy for full details.