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Frequently Asked Questions
Where are NVMBR pieces made?
Every piece is designed, patterned, hand-embroidered, and constructed in our New Delhi studio by traditional master artisans and patternmakers.
How do I choose the correct size?
Our outerwear and fieldwear are tailored with a relaxed, contemporary boxy silhouette. We recommend selecting your standard jacket or top size. Detailed garment measurements are provided on every product page and in our Size Guide.
How should I care for hand-embroidered garments?
Due to the delicate nature of hand-done zardozi, kantha, and dori stitching, we recommend professional dry cleaning only. Store on wide contoured hangers inside the provided breathable garment bag away from direct sunlight.
Can I request custom alterations?
Yes. If you have specific sleeve length, chest, or garment length requirements, please contact our studio at studio@nvmbr.xyz immediately after placing your order with your order number and measurements.
What is your exchange policy?
We provide size exchanges within 7 days of delivery. See our Returns & Exchanges policy for full details.
